First Line Supervisor

Equip your frontline leaders with the tools and mindset to manage people, performance, and change effectively.
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Course Overview

This comprehensive training course equips emerging and current supervisors with the foundational leadership and management skills required to effectively lead teams, handle day-to-day operations, and align departmental goals with the broader organisational strategy.

Whether newly promoted or looking to refine existing skills, this course develops confident, capable, and resilient front-line leaders.

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Skills you'll gain

  • Build confident and accountable leaders
  • Improve team performance and morale
  • Enhance decision-making and conflict resolution
  • Strengthen communication and leadership across levels
  • Improve retention and employee engagement
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Outcome

You will earn a QCTO-accredited Occupational Certificate

Add this credential to your LinkedIn profile, resume, or CV

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